FAQ
Sweeper Casino’s FAQ is designed to give clear, practical answers so you can focus on what matters: playing smart and enjoying games built by top providers. Whether you’re creating an account, claiming a welcome bundle, or checking how payouts work, this page gathers the essentials in one place. We highlight payment options, verification steps, and where to find live help so you get unstuck fast.
Players new to digital casinos will find straightforward guidance on registration, deposits, and responsible play. Experienced users can locate quick details about supported currencies, software partners, and bonus mechanics. Our goal is to reduce uncertainty with concise explanations and direct links to key pages like promotions for current offers and seasonal packages.
If something here doesn’t resolve your question, our support team is ready via chat, email, or phone. Keep an eye on the promotions page for time-limited rewards and consult account settings for verification status. This FAQ is updated regularly to reflect changes in rules, providers, or payout methods — check back whenever you need a quick refresher.
What do I need to create a Sweeper Casino account?
Creating an account is fast: provide a valid email, a secure password, and basic personal details. Use a unique password and confirm your email address when prompted. After registration, you can make deposits in USD, claim eligible promotions, and start playing Gold Coin or Sweeps Coin games. For account management and verification steps, visit your account section.
What welcome offer can I expect?
Sweeper Casino typically offers a welcome package that includes Gold Coins (GC) and Sweeps Coins (SC). Recent promotions have included 100,000 GC + 5 SC, with specific amounts and validity periods subject to change. Check the promotions page for the current offer and full terms.
Are there any no-deposit bonus codes?
No-deposit offers vary by campaign and region. When available, codes and eligibility are posted on our promotions page or sent directly via account messages. Always review the bonus terms for wagering and withdrawal conditions.
How do I deposit and what methods are accepted?
Sweeper Casino accepts major card payments, including Visa and MasterCard, denominated in USD. Deposits are processed quickly; card transactions typically appear instantly. For detailed deposit instructions, limits, and any processing fees, see the deposit section.
How do withdrawals work and how long do they take?
Withdrawals are processed after identity verification and once any wagering requirements are met. Processing times depend on the chosen method; card payouts can take several business days. Check withdrawal status and options on the dedicated withdrawal page.
Can you explain wagering requirements?
Wagering requirements indicate how many times you must play through a bonus before withdrawing associated winnings. For example, a 10x wager on a $10 bonus means $100 must be wagered before withdrawal. Some games contribute differently toward requirements; always read the bonus terms for exclusion lists and contribution rates.
Is Sweeper Casino mobile friendly?
Yes. The site is optimized for modern mobile browsers and a wide range of devices. Most slots and table games scale to phones and tablets without a separate app. If you encounter display issues, clear your browser cache or try another supported browser.
Which game providers power the site?
Sweeper Casino features titles from 3 Oaks, Betsoft, and Hacksaw Gaming, among others. That mix delivers slots, table games, and instant-win options with varied mechanics and RTPs. For a full list and game categories, visit games.
Is Sweeper Casino licensed and regulated?
Sweeper Casino operates under applicable gaming regulations to ensure fairness and compliance. For licensing details, regulatory conditions, and legal information, consult our terms and licensing page.
What is the KYC (verification) process?
To comply with regulations and secure your account, Sweeper Casino requires identity checks for withdrawals and certain account actions. Typical documents include a government ID, proof of address (utility bill or bank statement), and possibly proof of payment. Submit documents securely via your account dashboard and allow a few business days for review.
How secure is my personal and payment data?
We use industry-standard encryption and secure payment processing to protect your information. Sensitive files submitted for verification are handled under strict data protection practices. For our privacy practices and data handling policies, see the responsible terms and resources.
How do I contact customer support?
Live chat is available for immediate help, and you can email support@sweepergames.com for detailed requests. Phone support is reachable at +1 (704) 862-9552. If an issue requires escalation, include account details (but never share your password) so agents can assist efficiently. For general support options, visit our support page.
Sweeper Casino takes fairness, security, and player experience seriously while keeping the experience straightforward and rewarding. Games come from reputable studios and payouts follow clear rules; if you ever feel unsure, our support team and the resources linked above are available to guide you. Signing up takes minutes, deposits are simple with Visa or MasterCard in USD, and verification is standard practice to protect both you and the platform. Claiming promotions can boost your play, and daily bonuses give added value for regular players. Log in or create an account now to see current offers and start playing with confidence — safe, fair, and ready when you are.